分類: 常見問題 - 入門指引

  • 我能使用VPN登入嗎?

    不可以，我們的平台不接受使用VPN進行登入。

  • 登入EX.IO賬戶是否有司法管轄區的限制？ 

    To comply with regulatory requirements, EX.IO has a strict monitoring system for the Internet Protocol (IP) addresses used for account logins. Generally, the jurisdiction for individual account logins should match the individual’s country of residence, while the jurisdiction for company account logins should match the country where the company is registered or operates. If it…

  • EX.IO不會為來自哪些司法管轄區的客戶提供服務？ 

    EX.IO does not currently serve individuals or corporations (whether Professional Investor or not, as defined under applicable laws)  from the following jurisdictions, as determined by EX.IO from time to time.  Iran, North Korea, Myanmar, Crimea, Cuba, Syria, Afghanistan, Russia, China, Egypt, Saudi Arabia, Algeria, Bangladesh, Bolivia, Iraq, Morocco, Nepal, Tunisia, USA, U.S. Virgin Islands, Guam, Puerto…

  • 個人賬戶註冊及驗證程序 (逐步指南)

    1) The first step is accessing the official EX.IO website through your browser which can be accessed via https://www.ex.io. 2) Click “Register” in the top right-hand corner. 3) Follow the instructions and input the details required to create an account. This includes creating a username, email, password and adding a referral ID if the website…

  • 公司賬戶註冊及驗證程序 (逐步指南)

    1) The first step is accessing the official EX.IO website through your browser which can be accessed via https://www.ex.io. 2) Click “Register” in the top right-hand corner. 3) Follow the instructions and input the details required to create an account. This includes creating a username, email, password and adding a referral ID if the referral…

  • 甚麼是 API 金鑰？ 

    API 金鑰是授予對應用程式或服務 API 的存取權限的識別碼。 一般而言API 金鑰是從 API 提供者中取得的。 

  • 甚麼是 API? 

    API 是一組規則和協議，允許不同的軟體應用程式相互通訊。  

  • 如何在EX.IO註冊帳戶？ 

    1. Click the “Register” button at the top right of the EX.IO homepage.  2. Enter details on the screen shown and click “Create an account”.  3. Enter the 6-digit code provided either to your email to pass the email verification. 

  • 甚麼是個人或法團專業投資者？ 

    Under the Hong Kong Securities and Futures Ordinance, individual professional investors are required to have a portfolio of not less than HKD$8 million (or its equivalent in foreign currency) as of the relevant date.  Corporate professional investors are required to have a portfolio of not less than HKD$8 million (or its equivalent in foreign currency)…

  • 什麼是虛擬資產？ 

    虛擬資產一般而言是指能夠以數碼方式用作交易、轉帳、支付以至投資的價值代表（例如加密貨幣或實用代幣）或任何其他虛擬商品的形式。  

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