分類: 常見問題 - 身份認證
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如何升級為專業投資者（PI）？
To upgrade your retail investor account to a professional investor account, get in touch with the team at cs@ex.io. Please provide at least one asset proof as below:
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身份證明文件和地址證明有何要求？
Identification documents should be the international standard passports, and government-approved ID documents. Residential/corresponding address proof must be within 3 months from the date of completing the application form (i.e. utility bill, bank statement, or correspondence from a government agency)
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如何進行企業身份認證？
After creating an account on EX.IO Exchange, please customer support team at cs@ex.io to assist you with account opening. To complete the account opening process, it is required to submit the relevant account opening documents and the certified true copies of the identification documents listed to EX.IO Exchange company address. Room 3501, 35/F, West Tower,…
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如何進行個人身份認證？
The individual KYC verification process includes: 1. Create an account on EX.IO Exchange 2. ID/face verification 3. Personal information 4. Employment status and financial info 5. Account detail and investment experience 6. Acknowledgement and consents 7. Risk profile questionnaire 8. Virtual asset knowledge test To complete the account opening process, it is required to submit…
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為什麼要進行KYC認證？
As a professional virtual asset service platform, EX.IO Exchange is committed to providing a high-quality and secure trading experience, where identity verification is indispensable. According to the requirements of the Hong Kong Securities and Futures Commission, Chapter 4 of “Guidelines on Anti-Money Laundering and Counter-Financing of Terrorism (For Licensed Corporations and SFC-licensed Virtual Asset Service…
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甚麼是KYC?
KYC（Know Your Customer/Know Your Client）中文是「了解你的客戶」或「認識你的客戶」。是指賬戶持有人在持牌金融機構申請開戶時， 進行的身份審查及驗證過程，當中需要提供證件和相關文件，並進行人臉和指紋識別。
