作者: martincheong
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如何設置提現密碼？
Go to the top of EX.IO Exchange homepage and click “Atlas” then click “Custody account”. You can click “Withdrawal” and set up the withdrawal password. Please visit How to create a Withdrawal Password (Step-by-Step Guide) to know more details.
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如何更改登錄密碼 ?
In “Account security”, you can see the “Login password” and press “Change” on the right had side. Please visit How to change Login Password (Step-by-Step Guide) to know more details.
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如何更改賬戶設定？
Click the button of 3 horizontal lines in the top right corner of the EX.IO Exchange homepage, got to “Account security” where you can edit account information. Please visit How to change the Account Settings(step-by-step guide) to know more details.
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如何升級為專業投資者（PI）？
To upgrade your retail investor account to a professional investor account, get in touch with the team at cs@ex.io. Please provide at least one asset proof as below:
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身份證明文件和地址證明有何要求？
Identification documents should be the international standard passports, and government-approved ID documents. Residential/corresponding address proof must be within 3 months from the date of completing the application form (i.e. utility bill, bank statement, or correspondence from a government agency)
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如何進行企業身份認證？
After creating an account on EX.IO Exchange, please customer support team at cs@ex.io to assist you with account opening. To complete the account opening process, it is required to submit the relevant account opening documents and the certified true copies of the identification documents listed to EX.IO Exchange company address. Room 3501, 35/F, West Tower,…
