Category: FAQ – Deposit , Withdrawal and Trade in Virtual Assets

  • What order types does EX.IO Exchange support?

    Market Order: An order that can be executed immediately at the best available price in the market. For example, the market order has a 20% protection point, market orders that move the price in excess of 20% (compared to the first traded price) will be automatically cancelled. This is to prevent users from suffering losses…

  • How to start trading?

    You can click the “Trade” button on top. Please visit How to start trading (Step-by-Step Guide) to know more details.

  • What is a message signature?

    Message signing is one way to prove that you own a specific wallet address. This method can complete the proof of ownership of a specific address without revealing the wallet’s private key. Currently, mainstream wallets in the market (including hardware wallets) support the functions of message signing and message verification. Message signing and verifying message…

  • How to withdrawal from Custody Account?

    After creating the whitelist wallet address, you can click the “Withdrawal” button in custody account. Please visit How to withdrawal from Custody Account (Step-by-Step Guide) to know more details.

  • How to Deposit to Custody Account?

    After creating the whitelist wallet address, you can click the “Deposit” button in custody account. Please visit How to Deposit to Custody Account (Step-by-Step Guide) to know more details.

  • How to create a Whitelist Wallet?

    Go on to the EX.IO Exchange homepage click the “Atlas” at the top of the screen and click the “Custody account” Please visit How to create a Whitelist Wallet (Step-by-Step Guide) to know more details.

  • How to start trading (Step-by-Step Guide)

    1) Login to EX.IO account then click “Atlas” at the top of the screen and select “Custody account”. 2) The next step is to transfer your current assets from your custody account into your trading account. To do this you need to click “Transfer” on the asset.  3) Upon clicking this you will see a…

  • What is a Daily trading Limit

    Each account has a daily trading limit within a 24-hour timeframe. To check the daily trading limit, please follow the following steps. 1) Login to EX.IO account then click the top right-hand button of 3 horizontal lines.    2) A drop-down menu on your screen will appear, from here you need to click the “Account”.…

  • What is a Position limit

    Each account has a position limit. To check the position limit, please follow the following steps.    1) Login to EX.IO account then click the top right-hand button of 3 horizontal lines. 2) A drop-down menu on your screen will appear, from here you need to click the “Account”. 3) You will need to click…

  • What is a Daily withdrawal limit

    Each account has a daily withdrawal limit within a 24-hour timeframe. To check the daily withdrawal limit, please follow the following steps.   1) Login to EX.IO account then click the top right-hand button of 3 horizontal lines.    2) A drop-down menu on your screen will appear, from here you need to click the…

en_US