Author: beta

  • EX.IO and Octiv Capital Forge Partnership to Develop Real-World Asset and Security Token Offerings 

    Hong Kong, February 05, 2025 – EX.IO, a licensed Virtual Asset Trading Platform, and Octiv Capital have entered into a strategic partnership to drive the development of real-world asset and security token offerings. The collaboration was formalized through the signing of a Memorandum of Understanding (MoU).  EX.IO, operated by Thousand Whales Technology (BVI) Limited, is…

  • Are there any limitations on jurisdictions for logging into an EX.IO account? 

    To comply with regulatory requirements, EX.IO has a strict monitoring system for the Internet Protocol (IP) addresses used for account logins. Generally, the jurisdiction for individual account logins should match the individual’s country of residence, while the jurisdiction for company account logins should match the country where the company is registered or operates. If it…

  • Are there any jurisdictions from which EX.IO does not service its clients? 

    EX.IO does not currently serve individuals or corporations (whether Professional Investor or not, as defined under applicable laws)  from the following jurisdictions, as determined by EX.IO from time to time.  Iran, North Korea, Myanmar, Crimea, Cuba, Syria, Afghanistan, Russia, China, Egypt, Saudi Arabia, Algeria, Bangladesh, Bolivia, Iraq, Morocco, Nepal, Tunisia, USA, U.S. Virgin Islands, Guam, Puerto…

  • Official Announcement from EX.IO Regarding Token Issuance

    We have received inquiries from the community regarding our potential involvement with a similarly named token. As of this declaration, neither xWhale nor [EX.IO](http://EX.IO) has issued any tokens or other forms of virtual assets. Furthermore, neither entity has been involved in the distribution of virtual assets, either previously or currently. This declaration serves to clarify…

  • EX.IO Receives Licenses for Operating Virtual Asset Trading Platform from the Hong Kong SFC

    Hong Kong, December 18, 2024 — EX.IO, a virtual asset exchange in Hong Kong (Thousand Whales Technology (BVI) Limited), has obtained approval from the Securities and Futures Commission (“SFC”) of Hong Kong to operate a virtual asset trading platform under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (“AMLO”) with Type 1 (dealing in securities) and Type…

  • EX.IO Launches Fiat Trading Pairs

    We are excited to announce that EX.IO has officially launched fiat trading pairs BTC/USD, USDT/USD, and USDT/HKD. You can directly use fiat currency to purchase virtual assets! No more worries about finding USDT! Simply connect your bank account, and with just a few steps, you can easily buy virtual assets! This new feature will make…

  • How to deposit fiat currency into your EX.IO account? (Step-by-Step Guide) 

    1) The first step is accessing the official EX.IO website through your browser which can be accessed via https://www.ex.io. Then click “Login” in the top right-hand corner. 2) Login to your EX.IO account. 3) Then click on “Atlas” located at the top of the screen and select “Fiat account”. On the right side, click “Deposit” for…

  • How to withdraw fiat currency from your EX.IO account? (Step-by-Step Guide) 

    1) The first step is accessing the official EX.IO website through your browser which can be accessed via https://www.ex.io. Then click “Login” in the top right-hand corner.  2) Login to your EX.IO account. 3)   Then click on “Atlas” located at the top of the screen and select “Fiat account”. On the right side, click…

  • How to view the historical deposits and withdrawals record?

    1) Click “Atlas” at the top of the screen and select “Fiat account”. 2) Then select “History”. Input the transaction period, it will display the transaction time, account, type, asset, quantity and transaction ID.

  • Does EX.IO allow transfer or deposits/withdrawals from a joint bank account or through third-party transactions?

    The name on the remittance must precisely match the name associated with your EX.IO Exchange account. EX.IO does not accept deposits from third-party transactions or joint bank accounts.

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