Author: beta
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Can I use VPN to login?
No, our platform does not permit VPN access.
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Trading limit
What is trading limit? Trading limit for each trading pair available on our platform has been implemented. This aims to establish a balanced trading environment that safeguards both our users, including clients and market makers, and the integrity of our exchange. Please refer to below table for the Minimum and Maximum Order Sizes for Trading…
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Position limit
What is position limit? A position limit defines the maximum number of virtual assets (“VA”s) you are allowed to hold in your accounts (including custody account, trading account and OTC account). This is to ensure the exposure to VAs is reasonable according to your profile. You may check your position limit in the “Verification” page…
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EX.IO Awarded ISO 27001:2022 (ISO 27001) Certification — A Commitment to Cybersecurity for Compliant Exchange
We are proud to announce that EX.IO has successfully obtained ISO 27001 certification, a globally recognized standard for information security management. This achievement reinforces our commitment to cybersecurity, regulatory compliance, and the protection of user assets and data. This milestone follows our approval by the Hong Kong Securities and Futures Commission (SFC) to operate a…
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EX.IO and TruBit forge partnership to accelerate Global Compliant Virtual Asset Innovations
Hong Kong, February 17, 2025 – EX.IO, a licensed Virtual Asset Trading Platform, and TruBit (Galactic Holdings Inc.) have entered a strategic partnership to drive the development of accelerating the global compliant virtual asset innovations and adoption. The collaboration was formalized through the signing of a Memorandum of Understanding (MoU). EX.IO, operated by Thousand Whales…
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Connect with EX.IO on WhatsApp, receive featured WEB3 content
We are pleased to announce that EX.IO has officially launched its WhatsApp official account. Please feel free to contact us for any inquiries anytime! Furthermore, we will share timely selected WEB3 market information and industry reports from the WhatsApp account. We sincerely invite you to subscribe to our WhatsApp channel by adding WhatsApp number: +852…
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EX.IO and Octiv Capital Forge Partnership to Develop Real-World Asset and Security Token Offerings
Hong Kong, February 05, 2025 – EX.IO, a licensed Virtual Asset Trading Platform, and Octiv Capital have entered into a strategic partnership to drive the development of real-world asset and security token offerings. The collaboration was formalized through the signing of a Memorandum of Understanding (MoU). EX.IO, operated by Thousand Whales Technology (BVI) Limited, is…
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Are there any limitations on jurisdictions for logging into an EX.IO account?
To comply with regulatory requirements, EX.IO has a strict monitoring system for the Internet Protocol (IP) addresses used for account logins. Generally, the jurisdiction for individual account logins should match the individual’s country of residence, while the jurisdiction for company account logins should match the country where the company is registered or operates. If it…
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Are there any jurisdictions from which EX.IO does not service its clients?
EX.IO does not currently serve individuals or corporations (whether Professional Investor or not, as defined under applicable laws) from the following jurisdictions, as determined by EX.IO from time to time. Iran, North Korea, Myanmar, Crimea, Cuba, Syria, Afghanistan, Russia, China, Egypt, Saudi Arabia, Algeria, Bangladesh, Bolivia, Iraq, Morocco, Nepal, Tunisia, USA, U.S. Virgin Islands, Guam, Puerto…
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Official Announcement from EX.IO Regarding Token Issuance
We have received inquiries from the community regarding our potential involvement with a similarly named token. As of this declaration, neither xWhale nor [EX.IO](http://EX.IO) has issued any tokens or other forms of virtual assets. Furthermore, neither entity has been involved in the distribution of virtual assets, either previously or currently. This declaration serves to clarify…
