Author: martincheong
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How to fulfil the individual KYC verification?
The individual KYC verification process includes: 1. Create an account on EX.IO Exchange 2. ID/face verification 3. Personal information 4. Employment status and financial info 5. Account detail and investment experience 6. Acknowledgement and consents 7. Risk profile questionnaire 8. Virtual asset knowledge test To complete the account opening process, it is required to submit…
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Why KYC verification is necessary?
As a professional virtual asset service platform, EX.IO Exchange is committed to providing a high-quality and secure trading experience, where identity verification is indispensable. According to the requirements of the Hong Kong Securities and Futures Commission, Chapter 4 of “Guidelines on Anti-Money Laundering and Counter-Financing of Terrorism (For Licensed Corporations and SFC-licensed Virtual Asset Service…
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What is KYC?
KYC stands for know-your-client. It is the verification of the identity of the account holder for a new account opening in the financial institution. It is required to provide the Identity Document and other related information and perform facial and fingerprint recognition.
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How to start trading (Step-by-Step Guide)
1) Login to EX.IO account then click “Atlas” at the top of the screen and select “Custody account”. 2) The next step is to transfer your current assets from your custody account into your trading account. To do this you need to click “Transfer” on the asset. 3) Upon clicking this you will see a…
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Individual Account registration and verification (Step-by-Step Guide)
1) The first step is accessing the official EX.IO website through your browser which can be accessed via https://www.ex.io. 2) Click “Register” in the top right-hand corner. 3) Follow the instructions and input the details required to create an account. This includes creating a username, email, password and adding a referral ID if the website…
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What is a Daily trading Limit
Each account has a daily trading limit within a 24-hour timeframe. To check the daily trading limit, please follow the following steps. 1) Login to EX.IO account then click the top right-hand button of 3 horizontal lines. 2) A drop-down menu on your screen will appear, from here you need to click the “Account”.…
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What is FATCA & CRS?
The FATCA (Foreign Account Tax Compliance Act) compels foreign financial institutions to act as agents of the U.S. Internal Revenue Service and to obtain and report information on behalf of the U.S. Government. The CRS (Common Reporting Standard) imposes obligations on financial institutions in Hong Kong to review and obtain information in an effort to…
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What is a Position limit
Each account has a position limit. To check the position limit, please follow the following steps. 1) Login to EX.IO account then click the top right-hand button of 3 horizontal lines. 2) A drop-down menu on your screen will appear, from here you need to click the “Account”. 3) You will need to click…
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What is a Daily withdrawal limit
Each account has a daily withdrawal limit within a 24-hour timeframe. To check the daily withdrawal limit, please follow the following steps. 1) Login to EX.IO account then click the top right-hand button of 3 horizontal lines. 2) A drop-down menu on your screen will appear, from here you need to click the…
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How to Withdraw from Custody Account
1) Login to EXIO account then click “Atlas” at the top of the screen and select “Custody account”. 2) You will be taken to the custody account page where you can see the various assets available to be “Deposit”, “Withdrawn”, and “Transfer”. 3) To start the deposit process, click “Withdraw” on the right-hand side of…
