The duration for a bank deposit to be processed can vary depending on several factors, including the banking institution, the payment method used, and any possible processing delays. Generally, bank deposits can be credited to your EX.IO account instantly or may take several business days, subject to banking processes that may be beyond EX.IO’s control.
Fiat Deposit turnaround time (TAT)
Below are the deposit methods and anticipated processing times for HKD and USD. If you encounter any difficulties with the fiat deposit process, please feel free to contact our customer service team at cs@ex.io.
| Currency | Deposit Method | Bank Processing Cut-off Time | |
| USD | Intra Bank Transfer (BT) | 7*24 available | |
| CHATS/RTGS | 16:00 HKT (Weekdays only, excluding holidays) | ||
| Telegraphic Transfer (TT) | 16:00 HKT (Weekdays only, excluding holidays) | ||
| HKD | Intra Bank Transfer | 7*24 available | |
| Faster Payment System (FPS) | 7*24 available | ||
| CHATS/RTGS | 16:00 HKT (Weekdays only, excluding holidays) | ||
| Telegraphic Transfer (TT) | 16:00 HKT (Weekdays only, excluding holidays) |
*Please be aware that the processing times mentioned above may change periodically depending on individual bank policies and are provided for reference only. For the most accurate information, we recommend consulting your bank’s official processing times.
