xWhale will be performing system maintenance which is expected to commence at 04:00am (UTC), 24 June 2024, our exchange website will be temporarily closed, and the exchange URL address will be moved from www.xwhale.com to www.ex.io. The maintenance is expected to take approximately 4 hours. During this time, all tokens deposits, withdrawals and trades will be temporarily suspended. Please be reminded that all outstanding orders will be cancelled automatically when maintenance period begins. You are recommended to manage your orders manually and logout beforehand.
Even if you do not logout, the system will terminate your existing session during the maintenance. As a result, all users shall log in their accounts in the new website www.ex.io afterwards.
We apologize for any inconvenience it may cause and appreciate your patience as we have upgraded our website to provide an improved experience while ensuring the same high level of excellent service and support to our valued clients. If you have any concerns or would like to have further assistance, please feel free to contact our Customer Service by email at cs@ex.io or cs@xwhale.com or by phone at +852-2158-1600.
